Shipping policy

Thank you for shopping with Graaphy.us. We are committed to delivering your order quickly and reliably. Please read our shipping details below.

1. Processing Time

Orders are processed within 7–15 business days (excluding weekends and holidays).
You will receive an email confirmation with tracking details once your order has shipped.

2. Estimated Delivery Time

We offer fast shipping on all domestic U.S. orders.

Shipping Method Estimated Delivery Time Cost
Standard Shipping (U.S.) 7–15 business days Calculated at checkout

Note: Delivery times are estimates and may be affected by weather, holidays, or carrier delays.

3. Shipping Confirmation & Tracking

Once your order ships, we will send a tracking number to your email.
Please allow up to 24–48 hours for tracking updates to appear.

4. Shipping Address Accuracy

Please ensure your shipping address is accurate when placing your order.
We are not responsible for delivery issues resulting from:

  • Incorrect or incomplete addresses

  • Missing apartment or unit numbers

  • Packages marked “delivered” by the carrier

5. Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us within 7 days of the delivery date

  • Email osmorti.llc@graaphy.us with your order number and photos (if applicable)

We will work with the shipping carrier to resolve the issue promptly.

6. International Shipping

Currently, Graaphy.us primarily ships within the United States.
If you would like international shipping, please contact us before placing your order to confirm availability and rates.

7. Contact Us

For any questions regarding your shipment, please contact us:
📧 Email: osmorti.llc@graaphy.us
📞 Phone: +1 (307) 400-2370 / +1 (307) 400-2478
📍 Address: 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801, United States